Local government
-
Agency staff, absences and Brexit-balancing: the Local Government Auditor’s Report
The Northern Ireland Audit Office has published 2018’s Local Government Auditor’s Report, in what was Pamela McCreedy’s first report as…
Read More » -
A design-led approach to service transformation
Julianne Coughlan, Service Design Manager at Cork County Council, where service design, customer service and digital transformation are coming together…
Read More » -
Transforming local government services
Digital service transformation has been a key focus of local authorities across Northern Ireland with many now seeking to build…
Read More » -
Code of Conduct
With a new cohort of councillors set to join the ranks of Northern Ireland’s local authorities following May’s local government…
Read More »